Terms of Service

1. Agreement to Terms

By accessing or using Binoova's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

Important: Binoova is a software service provider. We do not hold or manage your funds. All financial transactions are processed through licensed payment partners.

2. Definitions

"Service" refers to the Binoova platform for Akawo, Susu, cooperative savings, and installment tracking.
"User" refers to any individual or entity that accesses or uses our Service.
"Content" refers to text, images, or other information posted on the Service.
"Payment Partners" refers to third-party payment processors integrated with our Service.

3. User Responsibilities

3.1 Account Creation

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Acceptable Use

You agree not to:

Use the Service for any illegal purpose
Violate any laws in your jurisdiction
Infringe upon the rights of others
Upload viruses or malicious code
Interfere with the proper working of the Service
Attempt to access accounts you are not authorized to access

4. Financial Services Disclaimer

Binoova is a software platform that facilitates tracking of financial transactions. We are not:

A bank or financial institution
A money transmitter
A holder of customer funds
A provider of financial advice

No Fund Holding: Binoova does not hold or manage user funds. All payments are processed through licensed third-party payment partners. You are responsible for complying with all applicable financial regulations in your jurisdiction.

5. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

5.1 Data Ownership

You retain ownership of all data you input into the Service. We only process your data to provide and improve the Service.

5.2 Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Payments and Fees

6.1 Service Fees

Our fees are clearly stated on our pricing page. We reserve the right to change fees with 30 days' notice.

6.2 Third-Party Fees

Payment partners may charge additional fees for processing transactions. These fees are separate from Binoova's service fees.

6.3 Refunds

Service fees are non-refundable except as required by law or at our sole discretion.

7. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.

You may terminate your account at any time by contacting support. Upon termination, your right to use the Service will immediately cease.

8. Limitation of Liability

To the maximum extent permitted by law, Binoova shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

Maximum Liability: Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the last 12 months.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@binoova.com
Address: Binoova Technologies, Lagos, Nigeria
Phone: +234 803 257 6811